Wednesday, March 25, 2020

Foley RV/Airstream of Mississippi - Gulfport, Mississippi (March 2020)

For the second time in two weeks, we had to drag Rosie, our Airstream trailer, in for warranty service. While parking in our storage warehouse after our trip to the Airstream factory in Ohio, the power jack decided to give up. That would have been a game-stopper on our original Rosie because there wasn’t a manual override that allowed you to crank the jack up or down. If that jack broke, you were stuck.

New Rosie has a place where you can connect a crank and using what we described in my Army days as the “arm-strong” method, crank the tongue of Rosie up or down. While this is tedious, it allowed us to disconnect Rosie from our truck and head home.

Using the hand-crank to unhitch Rosie from our truck


Time was an issue because we had a beach trip scheduled to start less than a week after returning home from Ohio. A quick call to Foley RV/Airstream of Mississippi successfully ended with the service manager saying they were very busy, but we should head to Gulfport and they would take care of us. That was a relief and we greatly appreciated their willingness to help us. 

We also appreciated that they would save us a spot in the camping area behind the service center. That meant we were at a great location to head to out next stop the following morning. 

We asked questions about things we didn’t understand about Rosie. For example, we were not successful in getting our two air conditioners to work at the same time. They made sure we understood how to use the thermostat. 

The Foley RV people also allowed us to use their Airstream cleaning supplies to wash Rosie. That was needed because one of us was accused of having used a dirty rag to wash Rosie the last time. 

It isn’t fair to describe this as a normal campground. It isn’t. This is a complementary parking site for Foley RV customers and we greatly appreciated it. We had 50 amp electrical service, water and sewer connections. And best of all, the service crew was able to replace our power jack, replace a missing rivet and answer our current questions.  
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This must be classified as a successful stop and we appreciated how friendly, courteous and professional they were. 






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